Gaynor was great! I couldn’t have asked for anyone better to help me look for a new car. She was honest, helpful and genuine.

Karin from Drive East was very helpful throughout the process of buying our new car. Anything we mentioned on test drive was already sorted by the time we collected the car. All in all 10/10 for Karin,s service, no pressure and everything was smooth thank you

Excellent customer service from Sales Executive Karin S! When I purchased my last car 8 years ago I did not have a great experience with the sales person. This time with Karin has been so different. She is friendly and professional, she gave me information about the car and the different specs across the model without coming across as patronising, she has a great manner with customers. She made me feel welcome each time I went to the showroom, nothing seemed too much trouble, and what I appreciated most of all was that I was not pressured in to buying add on packages that I didn't want. It was great to be informed about them and have them explained, offered them, and be able to accept or decline them and that be accepted in a respectful manner. Karin kept me updated when she said she would, I didn't have to chase anything and she made the whole purchase experience smooth and enjoyable. Thank you so much Karin.

Visited Drive Direct today while doing some initial research on a car I’m considering buying. The staff were excellent — really friendly, helpful and completely relaxed. They answered the questions I had but also gave us plenty of space to look around the car at our own pace without any pressure. A really positive experience and I was genuinely impressed.

Big shout out to drive vauxhall east particularly karin for making the purchase of my new car very easy and convenient. Her video presentation of the car was informative and helpfull and made it easy to make a decision on purchase without physically seeing the car.She made me comfortable on arrival and gave me options in taking out extra warrantys on the car, without being overly pushy something i do particularly hate. She kept in contact while prep was done on the car and overall made the experience a very easy and enjoyable experience. 😄

Absolutely fantastic service today at Drive Vauxhall East Bristol. I booked to discuss and hopefully order my new motability car and was offered an appointment when it suited me which was so helpful. Gaynor Mott was the motability specialist who talked me through the process. There was no persuasion or pressure at all and I was encouraged to take time to choose the right vehicle for me. Gaynor was very knowledgeable and able to answer all my questions. She was also kind and a lot of fun. I ended up choosing the Mokka which I'm over the moon with. It suits my health and disability needs perfectly. I can't thank Gaynor and the team enough for their service today and can't wait to pick the new car up! I would thoroughly recommend this garage and especially Gaynor.

Gaynor gave us such an amazing service. Explained everything and was very attentive. Professional and welcoming. Made the process so easy and we love our amazing new car! Thank you! Jo

Helpful friendly staff. I bought an amazing new Vauxhall Mokka. Sam one of the sales staff was very helpful and patient when I did a test drive. I can thoroughly recommend Drive Vauxhall and would recommend it to my family and friends. My new car is amazing and I can't stop driving it can't stop smiling!!🙂

Just a few words to express my immense thanks to Gaynor. Her warm welcome and attention was a wonderful change from poor service from other car sales. She was extremely helpful and made our car purchase an easy and pleasant one. Pity there weren’t more Gaynors. Really grateful.

As soon as I walked in the dealership I was greeted by Karine. So welcoming. I knew what I wanted with out long drawn out information, as i find it difficult to process She was brilliant. With messages and calls with updates until I was able to collect my car.

Walked in to the showroom with a basic idea of what I was looking for and Karin helped me go through all available options with my main concerns being taken into account. Karin made the whole process quite seamless and I’m looking forward to enjoying my new car.

Having purchased two cars previously from Drive East Bristol I knew that each step to my next purchase should be seamless, and it was. After speaking to another dealership and being dissatisfied I messaged Karin who immediately called me to arrange a meeting. I called into the showroom the next day for a test drive. I was happy with the Mokka but not the colour, within 20 minutes they had sourced another car in a more suitable finish. I was offered what I considered to be a fair deal. From start to finish Karin delt with every aspect of my purchase, everything went smoothly. The car was presented to me in showroom condition. Thanks Karin.... Many thanks to Karin.

Amazing service! Efficient and friendly. Extra special shoutout to Ricardo! Thankyou for not making me wait endlessly like other car dealers. You listened, didn’t try to sell me something I didn’t want. You were efficient and overall it was a great experience. Thanks for helping my friend Lisa this week too. I’ll look forward to the £50 Recommend a friend reward

We bought a car a couple of weeks ago and have been extremely lucky to have Karin Sochova as our sales executive. What a star!!! So knowledgeable, nothing was too much trouble, she patiently answered all of our questions. We are extremely happy with the service she provided and would recommend Karin to anyone.

I’m so happy with the professional and friendly service I received from your amazing sales executive, Karin. She was so helpful in explaining the different options for the cars I was interested in, patiently answering all my questions, and reassuring me about any worries I had about switching to an electric vehicle. It’s a completely new way of driving for me, but Karin shared real-life experiences that made me feel confident I was making the right choice. It’s true what they say “people buy from people” and I really felt that with Karin. I trusted her knowledge, respected her expertise, and felt so comfortable talking to her. She was also able to secure me a great deal with some additional extras which influenced my decision to order my new car. She was relatable, kind, and genuinely cared about helping me find the right car. She’s a real asset to the team, and I’m so grateful for her help. Thank you Karin! 😊

Had my car fixed here after someone had driven into it. Can't praise the staff enough. Amanda and Heidi were great in reception. Mark and Wayne were very knowledgeable on the repair. All were polite, professional and respectful. The repair was to a very high standard and the car was returned in immaculate condition in a short space of time. Thank you.

Both Ricardo and Matt are the consummate professionals. Not only did they make the purchase of my new car completely seamless, but also a really enjoyable experience. Thank you gents, I am an extremely happy customer!

Very impressed with the service received when enquiring to test drive/ buy my new car. Gaynor was very helpful and knowledgeable, putting me at ease with her welcoming reception and friendliness. Answered my questions with ease and i never felt under pressure to rush or purchase the vehicle. I did purchase my car and on collection Gaynor took her time talking me through everything that had been done and all documents/emails I would receive. Would highly recommend. Thank you

Went in for a recent visit to look at second hand options as well as new. Karen was so helpful and allowed us to look at multiple different options so we had a really good idea as to what was on offer and what may be suitable. She talked us through the options for new cars as well and was honest and transparent which helped us narrow down our choices. We didn’t end up purchasing a car in the end but we were really impressed with her professionalism and how lovely she was. Showroom is also lovey and smart! 😊

We bought a MG HS car at Drive Vauxhall Bristol East and we had a pleasant experience. Karin S was friendly and professional in being able to help us through the whole process and was able to give us the answer to our questions. Easily approachable and overall a fantastic member of your team. We would highly recommend her to assist anyone else.

Gaynor was professional and explained everything in detail. She is very friendly and lovely to deal with. I’m very happy with the car I have purchased and pleased with the competitive price given to me in part exchange for my old car. A great experience dealing with Gaynor. My only observation was that there was a delay confirming funds had been received, which I would have expected to have been done prior to my appointment.

Today I ordered my new car. What a pleasant person Gaynor is. Extremely informative, efficient and reassuring. Didn’t mind my questions. It made a nice change in this day and age to have someone who cared about me as a customer and for the procedure to go so smoothly. I would recommend this dealership and Gaynor to anybody without hesitation. Looking forward to hearing from you and seeing you when I collect my car 😀

Had such a great experience with Karin. Her customer service skills are great and explained every step with great detail and answered millions of questions! She always goes the extra mile to help anyone out and nothing is too much! Love the car and loved the experience! Thank you!

Ricardo's customer service skills were second to none. He was not pushy in any way and I felt he truly had my best intentions at heart. Nothing was too much trouble. He helped ensure that I had a vehicle suitable for myself and my family which was not only an upgrade but affordable too. Absolute superstar ! Vauxhall, Ricardo is a credit to you. Thank you so much for all your help.

5 stars are not enough! I have bought a car last week from them and I have been attended by Mark P during all the process since I have found my dream car online. Mark is the most amazing person that I ever meet since I’m buying cars. From the first call till the last email professional without pushing , friendly and respectful, helpful with my tones of questions. I was soo anxious to drive an automatic car after all my life drive manual cars. Mark went over his work schedule and spend time with me showing and teach me how to be confident . Apart of that he handed me the most clean and beautiful car ever! Mark is the person that I will look for again when next purchase happens. Grateful and blessed to knowing such a car dealer. Then Drive Vauxhall Bristol Nort has a huge variety of beautiful cars , very well kept and affordable prices. I highly recommend this car dealership to everyone! They did deserved my journey from across the country- exactly from Norwich! 100 ⭐’s. Ana P.

A fantastic experience! I had the pleasure of dealing with Gaynor Mott, who went above and beyond what I expected. Nothing was too much trouble and every question answered. Gaynor has kept me up to date with my order throughout and has been an absolute delight to deal with. I would highly recommend!

Amazing services from the minute we walked in, George Crawford super friendly and fully explained everything down to the smallest details, A* service would highly recommend to everyone. Sales controller George Rimmer had the same and they have both made the first experience with a showroom 100% relaxing and stress free.

Went into Drive Vauxhall East. Gaynor met us & made me feel so relaxed. She was so helpful & calming, made an anxious lady feel right at home. Great service.

Absolutely fantastic experience at Drive Vauxhall Bristol East. Initially we chose a car with mileage on it, however, we felt it was too young looking for us oldies and eventually decided on a brand new electric corsa. Sam Sales Executive, was so polite and courteous, and always willing to help in anyway she could. George Rimmer Sales Controller, was epic, so knowledgeable, helpful, kind and courteous. George went the extra mile with resolution and paperwork. We re so thrilled with our car, and the customer service from both George and Sam was the best we’ve experienced. We highly recommend Drive Vauxhall Bristol East, but more importantly George and Sam are key to its success. Thank you George and Sam we are in awe of your customer service and work ethic. Barb and Steve Dollin 28.4.25

I had my car serviced and it had an MOT. All the team at the kingswood branch are fantastic. I was called the day before to remind me of my appointment and then when I dropped my car off they were very helpful. I had updates throughout the day about my car and what needed to be fixed. I Had the things fixed on my car and I even paid over 3 months interest free for the work carried out. The mechanics are very thorough and the other staff go above and beyond. I definitely recommend the Vauxhall- kingswood, Bristol branch for sales, aftercare and services and MOT. All great!

I just want to thank Karin for all her help in making my purchase a smooth one. She is friendly, professional and goes the extra mile with her customer service. She clearly explained everything at each process going beyond in ensuring that i was able to pick up my new car earlier than expected. I got a good deal with my part exchange and I didn't feel hurried or pressured at any stage. Karin is an asset to the dealership. Thank you.

We were nervous about buying a new car, as our previous experience with Carbase was awful. We were pleasantly surprised as Riccardo was a pleasure to deal with from start to finish, offering us a great deal with no pressure to add extras. New car has some minor issues, but Riccardo has arranged for them to be fixed. Would definitely recommend and use again.

I recently purchased a car from Drive Bristol East and was very impressed with the level of service. Riccardo dealt with my initial test drive and then, when I decided to go ahead with the purchase, sorted everything for me. Extremely happy with the deal I got, after doing plenty of research beforehand. No hard sell at all from Riccardo and he even paired my phone with the car and configured the best home screen too. I was particularly pleased about that, as I'm hopeless with technology! I would definitely recommend.

I purchased a car on finance from Vauxhall Drive East. They were very helpful and patient with me throughout the process. A few months later, the car failed its MOT (which I had done elsewhere) on a few minor wear and tear issues. I took the car straight to Vauxhall Drive East and they took it in immediately, fixed all issues, even advisory ones, and did a full health check on the car all for no cost. I got the car back the next day with a passed MOT. I like how they send you a video of the car and point out all the work they have done on the car so you can see everything clearly and understand what they have done.

We visited the Vauxhall east Bristol branch a couple of weeks ago. We was seen by Karin Sochova and the service provided by her was absolutely amazing the whole way through. We were greeted and welcomed in, we were given anything we needed. Karin was attentive and helpful. She explained everything very well and made sure we understood everything. She made sure we were comfortable throughout our visit and constantly made sure we were comfortable. She was knowledgeable and understood the product she was selling which made us more happy with the choice we made. Process was smooth and very easy, no stress what so ever. She was very patient and took her time with explaining everything and made sure we was making the right choice. She definitely went above and beyond. Overall I had an amazing experience and service was phenomenal. Highly recommend if interested in buying a car that you visit this branch. Thank you again for all your help.

Well done Drive Vauxhall, Bristol East. Many thanks for the brilliant service when buy our car last Friday. It was a trouble free process from start to finish thanks to the lovely Gaynor, who took us through the buying process so efficiently, nothing was too much trouble. Also thanks to George for sorting out such a good deal on finance. The car looked immaculate on arrival and our 100 mile drive home was a real pleasure. Thanks again for everything.

Received absolutely wonderful service from this branch, … again! Second time I have purchased a vehicle from this team, and second time I couldn’t be happier. Super friendly, approachable, knowledgeable and supportive staff. Both Lauren (sales rep) and Matt (business manager) were more than happy to see to it that I got the best deal that they could offer me. And I am not disappointed. The car is amazing! Quick and easy experience from start to finish. No question (on my part) too stupid to be asked; they always had an answer for me. Thankyou to Lauren and Matt :)

I purchased a new car from the Kingswood branch and had fantastic service from Riccardo Bruno. Very genuine, kind and helpful, ensuring the price fit my budget. Following the purchase I received great communications and a quick turn around for the collection. Thank you again 😊