Renault Captur

We brought a second hand Kia Rio yesterday. Karin was superb. She is professional and informative. The transaction was smooth and much faster than I thought it would be. And the car is great.

I had a great experience purchasing my car with Karin. She was so lovely and helpful, gave me so much information and helped me make the right choices for me! X

Really satisfied with the one-to-one experience at the dealership in Bristol. Riccardo was very helpful, professional and friendly. Although I was buying an older part-ex from them, I was still made to feel like a 'new car customer'. They were happy to retrofit parking sensors as part of the deal without fuss. Overall super happy. Only difficulty was getting in touch by phone - which went through a really crap, slow national switchboard. No direct number was given for the dealership. Was pretty annoying when we were trying to sort out payment details. Coffee was nice though.

We had a brilliant experience buying our Skoda Kamiq from drivedirect in July! We were looked after buy Ricardo and he couldn't have been more helpful; he went above and beyond to make sure our car was perfect for us. Wouldn't hesitate to recommend this dealership!

We had a really marvellous experience when we bought our car. All week my husband was saying Skoda and I suggested that we drop into the Vauxhall Dealership on our way to have a look. We were having a good look round and discovered the Outlander. What a lovely car. As we were looking around AJ came out and asked if he could be of assistance. My husband said that he had been looking at the car and really liked it. "no problem, I'll get the keys" says AJ. The rest is history. There was nothing that was too much trouble for AJ, if we asked he told us, if we were unsure of what he said, he told us again (well me really). He consulted with his manager over various issues which were to our advantage. He was fun, knowledgeable, courteous, and so helpful. If I were to buy another car, I would be straight back up to see him for his help, he was great. Thank you AJ, for everything.

I bought my last Mokka from Drive and was impressed with the service I received from them so when I wanted to update my car I didn’t hesitate to go to Drive again. I told Tudor exactly what I was after and the perfect car was found. From agreeing the deal to picking up the car took a week and I was updated on where the car was as it wasn’t in Bristol at the time. On pick up I was given a thorough lesson before driving away as it’s much more modern than my last Mokka! Thank you Tudor and Drive!

Very pleased with our purchase. We had Tudor who was helping us every step of the way, even with the additional steps of securing grant funding via Bristol City council with their clean air zone scheme. Would highly recommend for small business van purchase. Many thanks to the team at Vauxhall Bristol East.

Tudor Alexander was extremely helpful and patient. I went in not really knowing what I wanted and have left with a car that I absolutely love! Couldn’t recommend Tudor and drive Vauxhall enough

We had Riccardo Bruno looking after us, he was an excellent sales person. He was very detailed in his explanation of the car and was very enthusiastic. We had a fantastic experience and would definitely recommend this car garage due to this.

I recently purchased a Corsa from Drive and I have to say I have nothing but praise for the amazing customer service I have received from TJ, he was with me every step of the way and has responded to all my queries quickly! When I signed the dotted line he said if you need anything let me know and I thought “yeah right” but when I did need to contact him with a couple of queries he would respond so quickly and got my issues resolved so promptly and with no fuss! I was impressed. Thank you for all your help TJ, you made a daunting experience not feel so scary!

Gaynor was absolutely amazing during my experience. She helped me through every step and explained everything perfectly. Definitely recommend!

TJ was very professional and knowledgeable and catered to the needs of what I required in a vehicle. I took the Mokka for a test drive and then we found the perfect model in my price range. The car was everything I was hoping for in a new vehicle and all my requests were met.

I bought a Citroen C3 with the help of Dan. He was amazing at explaining the whole process and made us feel at ease. Dan showed us all the different options we had, so that we could find the best solution for what I needed. I would definitely recommend Drive Direct and especially Dan!

Gaynor was absolutely fantastic! We cried with happy tears! Talked us through everything we needed to know. Even explained everything within detail that we understood! We would definitely go to Gaynor again. Thank you so much!

Drive East Bristol Having been looking for a car for my partner. and running the gauntlet of typical car sales staff it was refreshing that TJ waited until we approached him regarding the Green Mokka we were interested in, he went out of his way to answer all questions we had regarding the car and dealing with the part exchange details . This helpfulness continued right up to when collected the car ensuring my partner was 100% with the car features and control's . Thanks again TJ and it was a pleasure dealing with you and Drive Vauxhall.

Gave this garage 5 stars as we had excellent service from gaynor whom we dealt with whilst buying a mokka , very pleasant and professional cannot fault her , she gave a video presentation of the car we were interested in , which was thourough and informative . Also the manager who was very accommodating throughout . Great staff to deal with . Definitely recommend

I bought a Nissan Qashqai from drivedirect Bristol East last year and was impressed with the service! After my initial enquiry I was sent a personalised video tour of the car which was very detailed and thorough. Part exchanged my Vauxhall Astra and got a fair price for it. Riccardo Bruno provided excellent customer service and made everything go very smoothly, including dealing with the change of ownership and vehicle tax. The car has been great, very reliable and it’s just passed its MOT with no advisories. Would recommend and would buy through them again.

Gaynor Mott has been outstanding with helping us along the way with a mobility car. Very helpful, nothing is too much trouble. I would highly recommend Gaynor to anyone who’s looking for a mobility car .

Buying a new car for my husband, Lauren was really helpful, she listened to what we wanted in a car, showed us the one we wanted and made sure we were happy with it. When we picked the car up, she explained the service package to us, I was so impressed that I joked that I'd like to have it on my car as well. Lauren spoke with her manager and said that we could do the deal on my car also! My husband and I were both very impressed with the service we received, how professional and knowledgeable Lauren was, we would definitely recommend Drive Direct.

Amazing experience yesterday with Robert buying a Nissan Qashqai, very professional and helpful, listened to all our questions, went through all the details with us, explaining our options while never making us feel pushed or pressured towards anything we weren't interested in. Would 100% recommend was a lovely purchase experience. While expressing a minor concern with the car, I was immediately told it would be looked at, tested and replacements would be made if any issues. Very professional place.

Absolutely fantastic service from start to finish. Karin dealt with us and we couldn’t be happier! Nothing was too much trouble, we went in not knowing which car we wanted and Karin showed us quite a few and went through all of them with us, we weren’t pushed in anyway. We purchased a Granland X and were over the moon with it! Would definitely buy our cars in future from here!