Hyundai York

Recently purchased a car from this dealership and had an excellent experience from start to finish. The entire team was friendly, professional, and made the process smooth. Jamie was brilliant throughout, good communication and great customer service.

Chris Bentham - sales. A great guy who is great to deal with offered me the best deal he could within the constraints of the business so I bought the car. My experiences with sales and the service department over the years has been good so I would recommend.

Bought an Audi from Kevin today! Amazing service from start to finish. Very thorough and answered all my questions. He noticed a small dent when sending me a personalised video and had this taken care of before handover. Handover was a very smooth process and the car is gorgeous! Thank you Kevin

We have just bought a new car from Drive at York. Alex was the person who helped us decide what was the right car for us. We had never bought a new car before and was very pleased at the kind yet professional advice we were provided with by Alex. She listened to our concerns and didn’t try to convince us one way or another. Once we had made our minds up and told Alex she was very attentive and kept in contact communicating clearly with us every step of the way! We love our new Hyundai and would definitely recommend Alex and the rest of the team at the York dealership. Everything went very smoothly! Thank you Alex and the team

The service from start to finish was excellent for my HYUNDAI KONA Hybrid 1.6 Hybrid 138 N Line 5dr DCT. I found the sales staff very friendly and helpful, they made selecting the car a breeze. Preston who help me did all he could to make the process easy and he was superb in his approach to help me effectively. A++++++

First time dealing with Drive hyundai York and we chose these guys by chance as they stocked a particular vehicle we was looking for as our next family vehicle, with a fantastic service from James Axup our dedicated sales advisor he went above and beyond to make sure all our needs was catered for, from making sure the vehicle was available on initial viewing to reserving and purchasing, a very kind and friendly gentleman and professional from Start to finish, Thanks to James and Jack and there team, Currently dealing with Ross with an issue and awaiting communication - will update when resolved as this accured on way home with said vehicle ! Kind regards,

I recently bought a used Kia Sportage from Drive Hyundai York. I was dealing with Chris Bentham. I test drove 2 cars, one of which wasn't the spec I wanted and the other was not the colour I wanted albeit both cars were well presented and drove absolutely fine. Drive at Hull had a car of the right spec in an acceptable colour. I paid a deposit to prevent the car been sold to someone else and it was transferred to York for my perusal. After a test drive I agreed to buy the car and myself and Chris put a mutually acceptable deal together. All the way through the process Chris was very helpful, non pushy and a pleasure to deal with. Thanks Chris for making the often uncomfortable process of purchasing a new to me car, much appreciated and I would certainly buy another car through you, but not for a while, I'm quite happy with the one I have. Roger Hepworth

After an initial phone call with Chris Bentham to discuss options for changing my Mum’s car we arranged a meeting. Chris was helpful in establishing the car that best suited and we agreed a deal without any sales pressure. A very simple and easy experience

A very professional pleasant bunch of people. Andrew was very helpful to us from the first phone call to the very efficient handling of the sale with us.we never felt pressured at any point , and Andrew ran through everything clearly. We would recommend them to anyone. After sales service for a couple of little niggles was also dealt with very well.

I had an absolutely amazing experience at Drive Hyundai York. Jack Bastow was very knowledgable, understanding, experienced and extremely helpful when I went in to the dealership. He was informative from the beginning and sent me videos and information of what I would be looking at to expect when going in to the dealership for an initial test drive. He was calm, logical and patient. I found the whole process easy to navigate and with Jack’s help I was able to secure a deal that suited me financially and aesthetically. His communication was thorough throughout and he was a genuine pleasure to deal with, so thank you! I am extremely happy with my Kona and genuinely appreciate the follow up emails too to check in, so hopefully that will continue as/when. 10 out of 10! Thank you Jack - great guy and highly recommended!

I visited the York Drive Hyundai dealership to look at a car that I had seen online. I dealt with Chris who was friendly, knowledgeable and professional without being pushy. The process of test driving, buying and collecting the car was quick and easy. The paperwork was clear and my car was ready to collect when they said it would be. Overall I am very satisfied with the experience.

Fab experience! We went in for a test drive and to talk about some cars. Chris looked after us beautifully and answered all the questions we had. He also did his best to find us a great deal that matched all our slightly random requests. Easy booking and very easy to navigate through the website .

Absoulute pleasure dealing with Jack Bastow , he talked us through the process & nothing was to much trouble. Everything was explained in a clear & concise manor. He understood what we wanted & got a very good deal for us. Brilliant service & a great mentor to the young gentleman he was training. Great asset to the company. Pleasure doing business. Thank you 😊

I expected the usual main dealer over pricing and not really feeling valued as a customer but I really was pleasantly surprised with my experience here. The pricing is fair and the customer service I received was second to none. Nothing seemed like too much trouble, I was kept informed and Lewis made me feel like a valued customer. I will definitely use Drive Hyundai again for our servicing needs in future and will recommend them to everyone.

Just bought my new car and what an easy and stress free experience it was, all thanks to Kevin. The communication was great between us considering I was buying from Middlesbrough, and the whole process was easy from start to finish. Definitely recommend!

Buying our new Hyundai Kona from Kevin at Drive Hyundai York was a great experience. Kevin was amazing, friendly, helpful and very knowledgeable. All the other staff involved in the purchase were great too. We love our new car and we will definitely recommend to family and friends. Thanks everyone.

I recently purchased a Hyundai car, and I couldn’t be happier with both the car and the overall experience. A special thanks to Kallam Adams, who made the entire process straightforward and stress-free. He was professional, patient, and genuinely helpful, ensuring I had all the information I needed to make the right choice. Kallam has made everything simple and stress-free, highly recommended! 🚗👏

Had a great experience with Jamie today. He was friendly, answered all my questions clearly, and patiently walked me through all the key things to consider. I see you soon. Excellent service!

Called in last week to browse cars. Found a model we liked and Chris (sales) talked through our options. Highly recommend. Very professional and understood what we needed. Picked up the car today. Just perfect!

Had a very pleasant experience from Drive Hyundai York. Jack was very kind and professional and helped me get the car I wanted. Jack made me fell very comfortable and felt like I was really cared for. The dealership is definitely more relaxed. Jack explained everything I wanted to know and always made sure I was happy every step of the way. Jack also took me on a test drive with the vehicle and explained everything in the car and how it worked! Jack should definitely be commended for his superb customer service skills and knowledge. Thanks a lot

We purchased our new vehicle in April so can now feel very confident in saying the whole experience was excellent. Tom Bardy was an absolute pleasure to deal with and we could not have asked for an easier transaction. We have no doubts about returning.

Jack was lovely, down to earth and very helpful. We were able to build a good rapport with him and knew we could trust him. Before we had finished describing what we needed he had already picked out the car he had in mind for us. It was perfect and of course we bought it. 10/10.

We visited Drive Hyundai York yesterday for an appointment with Jack Bastow to look at, and test drive, an i20. We understand that Jack hasn’t been with the dealership for very long but he is already a great asset to the company. He is so cheerful, friendly and professional, and we simply cannot fault his customer-focused approach, knowledge of the vehicles and options, and his ability to explain how everything in the car works in an easy to understand way. It quickly became clear that the i20 wasn’t the car for us, but Jack was so helpful, spending time with us and patiently going through other models/spec levels to narrow down what could be the perfect option for us which will hopefully be available very soon. Thank you Jack, and we look forward to seeing you again on our next visit and test drive.

The sales advisor was very polite and knowledgeable anything I asked he answered and also showed me in the car itself nothing was too much trouble. The service was very good and all the staff were polite and helpful. If you go to Hyundai York ask for Kallum he is exceptional customer service and will go out of his way to help you with whatever your need is mine was motability and he answered all my questions about this.I did get one from them and Kallum sourced the make and colour I wanted within a week. I couldn't ask for more.

We recently picked up a car from Drive York and couldn’t be happier. Everything was handled professionally, and the entire process was smooth and stress-free from start to finish. A special thank you to Kevin, who guided us through every step. His wealth of knowledge and patience in answering all our questions gave us complete confidence throughout the purchase. The car was delivered in perfect condition, and Kevin took the time to thoroughly explain all the features and functions, making the first drive an absolute pleasure. We highly recommend them to anyone seeking excellent service and a friendly atmosphere.

I recently traded in my car and Kevin was kind enough to talk me through the process and sent me a video tour of the specific car I was interested in on the same day. Kevin was brilliant, the process was quick it took about a week for completion. He was also very welcoming and friendly. A thank you to Andy as well for organising the finance paperwork. Overall an amazing experience would definitely recommend. I am very happy with my new car.

Called in amongst other dealerships looking for a car and was impressed with the quality and service, especially from Preston who was not pushy but well informed and gave us time and all the information we needed and if he did not know an answer he knew someone who did and found the answer. He not only arranged test drives but also a look at the exact model we were thinking of. So good was he (and his colleagues)in fact that we decided to look no further. Order placed and just awaiting delivery. Looking forward to a long and pleasant relationship with the dealership and the team.

I have had a Hyundai for many years now. My latest had its fourth birthday so I decided to swap for another Kona. Jake was fantastic from beginning to end. We settled (or I did) on the white S Line and he talked me through the ceramic coating. Without getting into a gender argument, it can be difficult for women to come in alone and talk cars. He always found it so easy at this dealership in York as they are all so helpful. Andrew answered any questions Jake couldn’t and if they weren’t available then Faz stepped in. Jake still drops me an email to see if all ok. My car is two weeks old now and I worst hesitate in recommending this dealership. I didn’t feel pressured and they listen to my needs and I always free to challenge without getting into an argument. Thanks Jake W

Just wanted to say a massive thank you to Chris for all of your assistance. This was our first experience entering a car dealership, Chris kindly came to great us and hear about what we were interested in. He is very knowledgeable and after listening to our needs and preferences was able to explain the different options available to us in a way that we could understand and guide us to the best solution to suit our financial and family circumstances. We are very thankful for all of your assistance to date.

I had a fantastic experience purchasing my car thanks to Tom. He was incredibly helpful from start to finish, really listened to what I needed, respected my budget, and somehow found a car that exceeded all expectations! No jargon, no pressure - just honest, knowledgeable advice. He also went out of his way to make the process smooth and even took the time to interact with my 3-year old daughter, which helped me feel really comfortable throughout. Highly recommend Tom!

We had such a wonderful experience at Drive Hyundai to purchase my new car. Jack was fabulous and I really appreciate the care he took throughout our morning. There was no pressure throughout and I just felt like he wanted to help me get the best outcome that was right for me. Not only that but he is just a lovely man! I bought my last car from here and I also wanted to add that this experience was so much better. There was a really friendly atmosphere from all staff and I really appreciate that the manager really took the time to ensure we got what was right for us. I can't thank Jack, Wes and the rest of the team for a calm and as stress free as possible experience! Thanks Jack - we were honoured to be your second sale!

Had a great experience purchasing a used vehicle at this dealership recently and dealt with Tom. From the initial phone enquiry he promptly sent a video showing us around the car. We are in Liverpool but the car seemed such a good deal we were willing to travel to York to view. He went over and above to help us as we stayed in York city centre for the weekend. Really impressed with the car and exceptional service we received, would highly recommend, Thank you Tom 👍

Just bought my first car here, all thanks to Andrew! He was incredibly helpful, patient, and knowledgeable. He listened to what I wanted and found the perfect car for me. The whole process was smooth and stress-free. Highly recommend this dealership, especially if you work with Andrew. 10/10 service!

I recently purchased my new car through Carwow, and while the initial negotiation took a bit of back and forth to reach the price I was comfortable with, I was ultimately happy with the final deal. Once the purchase was complete, I was handed over to Tom at Drive, and I genuinely can't speak highly enough of the service I received from him. Tom was professional, approachable, and consistently available to answer any questions I had. He explained every step of the process clearly, which really helped make the experience feel smooth and stress-free. Overall, the experience left me feeling valued and reassured. Buying a car can often feel overwhelming, but Tom’s support made all the difference. I’m happy with the car and grateful for the customer care I received.

What a wonderful experience we have had. From the initial contact to ordering the car the customer service has been amazing. Andrew helped us with our motobility application, he is very knowledgeable and it was an easy process. This is our second time ordering with the York branch and the reason we came back a second time is because of the positive experience we had. Highly recommend.

Nice easy car buying experience. As a female purchaser it made a lovely change not to have to put up with patronising sales men. Arron listened to what I wanted and found the car I wanted at a price I’m very happy with and Jake handled the transaction like a true pro, courteous, helpful and very tolerant of my constant questions.

Purchased a used hyundai kona electric. Didn't have service paperwork with it which was done in April. Gave hyundai york a ring and spoke to layla baines. Explained what paperwork I need and adding to hyundai data base that service had been done. What fabulous service i got. Within 30 mins I had email with copy of service paperwork and confirmation that updated with hyundai. Great service again from hyundai. So good that in last month have purchased brand new and used Hyundai. One happy customer.

Today was a fantastic day, especially with Jake by my side. We headed to the dealership, and to my delight, I finally got behind the wheel of my dream car—a sleek, 23-plate midnight blue Suzuki that I've admired for years. The experience of signing the papers and driving away the same day was exhilarating. The sun was shining, and as I turned the key in the ignition, I felt excited knowing that I was starting a new chapter with this beautiful car.

Fabulous experience today choosing my next car, thank you to Andrew who was a pleasure to deal with. Perfect customer service, friendly, knowledgeable and very helpful. Felt like nothing was too much trouble, with no pressure. Would not hesitate to recommend. Two managers also came to introduce themselves and check I was happy which was lovely. 5* service from start to finish. Thanks very much!

Chris was most helpful. He knew his product and was able to answer all our questions and Chris explained fully the whole purchase process, documentation and said he would deal with any paperwork involved. Easiest car purchase that we have had in a long time. Greatly appreciated.

I have just picked up my lovely Hyundai Bayon from Drive in York. Can I say the customer service I have received from Jake Willoughby and Fazz Ahmed has been exceptional. From me walking into the show room to leaving with my new car. Jake and Fazz have been very friendly, helpfully and understanding to my situation and nothing has been too much trouble. Jake even set all the tech stuff up for me before I left. What could have been a very stressful situation from me was made so much easier with Jake and Fazz’s help. Thank you both so much please don’t change who you are. I will definitely recommend Drive York to my friends!! One very happy lady 😀😀

I like to thank Kevin Sheldon for making the experience of buying my car less stressful and able to offer the best advice to help me to make a decision and to go ahead with the purchase. Kevin was very patient dealing with all the questions and requests sending me a introduction car video before I arrived. During my first visit he built a great relationship without any sales pitch and was friendly and professional throughout the process. I visited the showroom on a later day with my wife and he let us test drive the car long enough for both of us to feel comfortable to buy the car and never in the process put any pressure to go ahead with the sale. I also like to thank everyone at Drive Hyundai York from sales to admin teams helping me before and after the purchase. I would highly recommend anyone to contact Kevin at Drive Hyundai York looking to buy a new or a used car.

Thank you to Jake at DRIVE HYUNAI YORK. I bought my HYUNDAI TUCSON from him a couple of weeks ago. It's an automatic high-spec vehicle, and being an older guy who's not particularly tech-savvy I needed a bit of extra help getting to grip with some of the dash features. My first ever automatic gearbox too! Jake was very knowledgeable, patient and pleasant to deal with. Oh - the car's great too. Loving driving it.

Although Tom Bardy was our main contact all of the people we met, including the cleaner were VERY nice and easy to deal with. Tom really helped us with our purchase of a MG HS Trophy and understood our thinking on specification in relation to my health conditions. We would have absolutely no reservations in recommending Drive York and the services of Tom Bardy. A HUGE thanks to Tom in particular and the Drive York people

Jake was very friendly and knowledgeable. He was able to listen to what we were looking for in a car and supported us to view and test drive the i20 model. He accompanied us on the test drive and was able to give details of the different features of the car and answer any questions we had. Thanks for your help!

As soon as we started dealing with Andrew Fisher we had a brilliant experience at Drive Hyundai York. We ended up with a fab car and he took the time to show us what every button in the car does. I will recommend talking to Andrew Fisher to everyone. Also Happy Birthday Lily!

My i10 Hyundai had its MOT and full service on Monday. I was very impressed with the whole process. It was all handled efficiently and professionally especially by Sam who contacted me about something that came up and arranged the fault to be rectified and had my car ready for pick up ,having been valeted, earlier than expected. Very pleased altogether.

We just bought a car from Drive Hyundai York and we are so happy with how everything went! We bought it online and everything was done according to the timeframe we were given by Kevin. On the day of delivery, we were kept informed and the car arrived on time and with a full tank. The guys that delivered it were so polite and professional! So happy with the experience and with the car!!

Collected my new hyundia i20 from Chris part of the sales team today. Very happy with my purchase. Chris from the very first phone call,was polite, very helpful, courteous, knowledgeable and professional. This is my 3rd hyundia now. Never had any problems at all with this make of car. As they say " I Will be back " Thanks Chris 😊

I have used Drive Hyundai York since I bought a car from them almost 5 years ago - and I am very pleased with my Tucson. They are always very professional and offer fantastic support in the engineering, technical and administrative areas. I want to draw particular attention to the excellent customer support they provide. All the staff are very welcoming and friendly and this adds markedly to the customer experience, but I would like to single out the lovely Celina for special praise. I have mostly liaised with her within the dealership and she is a credit to the company. I would definitely recommend them, both for car purchase and their excellent after sales service.

Big change in my Hyundai story! Have just parted with my 5th I10 which I loved (always been with Hyundai York) but have changed to Automatic for the first time due to health concerns! I was quite uncertain about this move but Andrew has guided me through all the questions etc with so much patience and understood all my worries etc! After quite a few coffees and lots of reassurance from him I collected my new I10 (6th) on Monday 3 March. It was quite special as it was under a cover then revealed to me - I felt like I had won a competition 😀. After he drove us out of the showroom he then spent time to go through the basics with me regarding the Automatic differences. Many thanks Andrew, you are an asset to Drive Hyundai York. Also thanks to Dan for his input and help. Looking forward to enjoying another chapter in my Hyundai story 😊

Just picked up our new MG 3 from Drive in york.our salesman Chris Bentham was excellent making the buying of the car a pleasure absolutely no pressure & very patient. I have never driven an automatic car before but he explained everything clearly.l would recommended Chris Bentham at Drive Hyundai/MG York.

Had an absolutely fantastic and seamless experience buying my first car from Kallum Adams. Fazz Ahmed, the manager, was so friendly and came to chat with us. Would 100% recommend to anybody, to ask for Kallum when you come in! he’s a superstar!

I had lovely experience today, great customer service and very professional staff. Andrew Ball made sure I was well taken care of. Also thanks Andrew you for the car presentation video I received prior to my arrival.

Great service from Andrew Fisher. Helped us from start to finish. Such a great service from Hyundai. Glad to be dealing with him from here on out with our new car. 5 Stars all the way