Volkswagen Polo

I don't know where to begin to praise the service I received from DriveDirect Bristol an in particular to Leona! From the day I went in to look at Leapmotor models Leona treated me like a human being and was nothing short of kind, welcoming, understanding, professional and excellent laugh! The shift to EV was always going to be a little unnerving but I tested the car and fell in love with it. We had some hiccups with the availability expectation and shipping but nothing to do with the DDB and Leona and team managed to speed up the process ad rectify the issue. I cannot give less than 5 stars and a huge thank you to Leona and all the best of luck xx

I have just bought a vauxhall mokka from drive vauxhall patchway.My wife and l were guided through the sale by Leona. It was an absolute pleasure! She was friendly, knowledgeable and very professional. Leona answered all my queries, dispelled my doubts and put no pressure on me, which was refreshing Would I be happy to buy another car from drive vauxhall? Absolutely yes!!

Having recently bought a car with Leona's help, I have to highly recommend the process and especially Leona. She listened to our needs and worked very hard to find exactly what we wanted, keeping us informed and updated throughout the process, and also having a follow up call. Leona is an excellent salesperson, very friendly and interested in the customer, but also very professional. Should I need to change the car in the future, I would be very happy to ask for Leona again.

Deivis was brilliant, I have just got my car from drive vauxhall filton. Luckily we were greeted by Deivis, he was so patient and kind. He could not have done enough to help us. He was not pushy we didn't feel rushed into making a decision. He kept me updated regularly with excellent communication, even though I was buying a second hand car he made us feel like we were buying a brand new car. I would definitely 💯 recommend visiting drive vauxhall filton and asking for Deivis he should definitely be acknowledged for his kindness and I hope drive vauxhall filton appreciate him as you don't often find a sales member of staff as efficient as Deivis. Thank you again

Even though we didn’t end up buying a car, Vicky was absolutely fantastic. She spent a huge amount of time with us, explaining everything in fine detail and answering all of our questions without ever making us feel rushed or pressured. Unfortunately, we couldn’t quite come to an agreement on the price but that had nothing to do with Vicky and the level of service we received. Vicky was a real delight to deal with — professional, knowledgeable, and genuinely helpful throughout. She truly deserves a pay rise for the effort and care she puts into her work.

Lots of cars to chose from ,all reasonably priced. Leona was really helpful from start to finish, she answered all my questions and was really friendly. Made the whole process of buying my car really easy. Very professional.

Purchased a used grand land from Leona at Bristol north. Fantastic service. We were made to feel very welcome and nothing was too much trouble. The car is great and I will definitely be back in a few years to get something else. Well done Leona, good old fashioned service from a very modern business.

Bought a used car. From initial enquiry to pick up team was great. Good comms and kept us informed on a regular basis. Leona was fab in organizing everything. Would definitely consider going back for next car.

Leona helped me find the perfect family car to upgrade for when our new baby arrives next year, she was very attentive and provided support from the very beginning on the forecourt to picking up the keys. We’ve also had regular contact to ensure everything is going well not only with the car but on a personal aspect too. Couldn’t recommend Leona enough!

I recently visited the dealership to explore options for upgrading my vehicle, having heard positive recommendations from friends and family. I was pleasantly surprised by the warm and welcoming atmosphere. I had a productive conversation with Shevoun, who was not only friendly but also incredibly knowledgeable. It was refreshing to discuss my needs without feeling any pressure to make a quick decision. After encountering less favorable experiences at other dealerships, I can confidently say that I would highly recommend this one. If you're seeking an honest, professional, and down-to-earth approach to buying a vehicle, this dealership is the place to go.

Bought a used car. From initial enquiry to pick up team was great. Good comms and kept us informed on a regular basis. Leona was fab in organizing everything. Would definitely consider going back for next car.

Went out for a test drive with Mark P in an MG on Sunday. He was very helpful and knew his stuff without being at all pressurising. Just fantastic, informative friendly customer service. We are still debating which car to purchase, but also wanted to appreciate the help we had from Mark. Jo and Dan.

Both mark and Kim were faultless in their attention of the customer. Nothing was too much trouble and I never felt pressured at any stage of the purchase process. I cannot recommend the more highly. Thank you both for your time.

We booked a test drive of a used Hyundai Santa Fe at Drive Direct. On arrival Mark quickly and efficiently set us up to look at the car and sorted the paperwork required for the test drive. When we had had a good look over the car he came out on the drive, giving useful and timely directions so that we could experience a variety of roads without having to worry about navigating or getting lost! He was knowledgeable about the car and helpful throughout. The car matched up to expectations and we decided to buy it. Mark then organised for a tow bar to be fitted and explained the options for payment and collection. Throughout the process he was friendly and efficient without making us feel pressured at all. I can strongly recommend Mark and Drivedirect.

Amazing service from start to finish! Many thanks to Dan who helped the whole process. Was driving pretty far to get to the garage but he put my mind at ease with a walkthrough video of the car before hand. Car is fantastic and better than we expected! Thanks again

Just purchased a car from Drive Vauxhall Patchway, with the help of Mark Perrett he was very knowledgeable and approachable, Made the whole process smooth and stress free. No pressure, Just honest advice and excellent service Highly Recommend

I recently purchased a car from Mark Perrett of Drive Vauxhall Patchway, he was very polite and professional (nothing was too much trouble) and I was extremely impressed with his great customer service and will definitely be recommending him to friends and family

I had a lovely young man named Nigel assisting me with buying the car . I had reservations due to being duped by a used car salesman and had lots of questions to ask to put my mind at ease. Nigel spent a few hours with me over two weekends answering all my questions and finding things out for me . He was with me on my test drive and again answered all my questions. A lovely informative young man who put the whole process of buying the car at ease . Very happy lady who is very happy with her new Mokka .I would recommend Nigel from Bristol north to anyone who wants to purchase a car from Vauxhall

After an awful experience elsewhere, causing heaps of stress, I was completely fed up and worn out with trying to find a car. However, Josh from Bristol North didn’t rush me into anything, was impressively knowledgeable about many different cars and also fetched a car from another branch in less than 24hrs. Great customer service and great experience. Thank you Josh

Great buying experience, purchased car remotely online, Nicole was excellent and sent a fantastic detailed video tour of the vehicle, and promptly dealt with any questions I had. Car was immaculately prepared for collection and pickup process was very smooth. Would definitely use again in future. Many thanks Adam

I recently purchased a car with the help of Mark Perrett, and I couldn’t be happier with the experience. Mark was extremely professional, patient, and knowledgeable throughout the entire process. He explained everything clearly and took the time to answer all of my questions, making sure I understood every detail before moving forward. What I appreciated most was how approachable and genuine he was—there was no pressure, just honest guidance. Thanks to Mark, the whole experience felt smooth, transparent, and stress-free. I highly recommend him to anyone looking for excellent service when buying a car.

I bought a car at drive motors today and I had the pleasure of dealing with a sales executive called Mark perret. His customer service was great and I would recommend him to anyone visiting drive motors.

This is the third time we have dealt with Mark Perrett at Drive Bristol North and we were once again very happy with the friendly and professional service we received. It’s his enthusiasm for the role, and his honest selling that keeps us coming back.

I came from Swansea to purchase a car here. I dealt with Mark Perrett and he was fantastic the whole time! He kept me informed and gave me all the information that I needed to make a successful purchase. Brilliant service, thanks again Mark!

I recently visited MG in Patchway and had the pleasure of speaking with Mark Perrett. On Monday, he was incredibly helpful, taking the time to understand my lifestyle and recommend the car he felt would suit me best—while still giving me the space to make the final decision myself. He also made sure the monthly payments were manageable for my budget, which I really appreciated. I had my two young children with me during the visit, and Mark was exceptionally kind and patient with them, which made the experience even more positive. Overall, it was a great experience from start to finish. I’m now picking up my car just three days later. A fantastic salesman and an all-around great guy.

Mark and Josh were fantastic with the purchase of my new (used) car. Josh helped me find the perfect car after the one I had wanted sold, and Mark walked me through the purchase and handover and was extremely helpful. Thank you!

I recently bought a Ford Kuga from Drive Direct Bristol and Mark Perrett was my appointed Sales Executive. From the first phone contact through to the purchase of the vehicle Mark was a true professional and nothing was too much trouble. Overall I would recommend Drive Direct Bristol as a good place to buy a car and in my opinion, Mark is a credit to his profession and to Drive Direct!

I had an issue with my tyre pressure warning the day after I bought my car. Mark Perrett sorted this out for me immediately. He was so helpful and explained the situation to me. Mark made sure I was happy before leaving Drive Bristol North. Mark is a very approachable and has a lovely manner that puts you at ease whilst remains professional. He is an asset to Drive.

Worked with Mark and I have to say made the whole experience quality and excellent. From when I first walked through the door was able to answer all my questions and never felt any pressure from him. Nothing but professional and quality! Cheers Mark

We had a really good experience buying on new car at Drive motor retail. Mark Perrett Was so helpful and patient with all of our questions and helped us in a way that we could understand. We really appreciate all the advice and care we received

Great experience buying a used car with Drive Vauxhall Bristol North. I was expecting a typical OTT sales approach when I found a car I liked, which would have instantly put me off. However, Arnold was really friendly; helpful and approachable and made the experience a lot smoother. The day I went to collect the car, he pointed out a teeny tiny cosmetic dent in the bodywork that hadn’t been noticed when I purchased the car (and was so small I probably wouldn’t have ever noticed) and not only did he highlight it to me, he had already arranged for a Dent Removal company to get in touch to come out and repair it at my home address. Really helpful, thank you again!

Absolutely fabulous service. Dan was upfront about the process, the offers available, and the costs, and kept me informed throughout the week before I was able to collect the car. The car was well prepared for sale, and the care and attention of the team at Drive Direct was miles above other garages I have recently visited.

Really happy with our experience buying a car with Drivedirect Bristol North. It was the first time I felt there was a fair balance of trying to get a sale but not feeling pushed into anything. Dan took his time to explain all available options and was very patient in answering all our questions and queries. Would highly recommend speaking with Dan and he sorted out an issue we had immediately after purchase also.

Highly recommend North Bristol Drive. I recently purchased a used car and the whole service was second to none at every step. I had dealings with Arnold, Dan and Chris and they were all so professional, friendly, knowledgeable and not pushy at all. Would highly recommend to family and friends. Thanks ☺️

Thanks Dan As a first time buyer , the experience isn't great but you made it easier for me. Great customer service . The drive from Southend On Sea to come & pick up the car was worth it .

A very patient Nigel looked after my new car purchase - 10 stars for the service received. Very happy punter! (Note to all - this dealership has absolutely no facility to take Debit or credit card payments so unlike me sort out any monies due beforehand!)

This is my 5th car from Drive Bristol North, as ever it was a pleasant process. I was Dealing with Dan at the Bristol north branch who was brilliant, really responsive and a pleasure to work with through my vehicle. He went above and beyond to get things ready for my collection on my new car, great guy too!

Great service from Deivis at Drive Bristol North, handled everything with the return of our previous car and purchase of the new one and made it very easy for us. Would definitely recommend the dealership and Deivis and will undoubtedly return in the future.

Thank you Dan for your excellent customer service with the purchase of our new vehicle.. You kept us informed throughout the whole process and explained the functions of the new car in detail. It was a pleasure to do business with you, we are extremely happy with our purchase and the enjoyed meeting you.. Kind regards Jamie Golding ... Peugeot 208 GT hybrid.....

I had the absolute pleasure & fortune of dealing with Dan this week in purchasing my new 208 - from the initial phone call to collection of my car, he has been thorough & professional throughout. Always called when he said he would, followed up by a personal video - truly outstanding service & a credit to Drive Direct - thank you Dan 😊

Excellent service especially by Deivis Gecas he was extremely helpful in every step of the process , lots of information I was kept up to date every step of the way . Excellent customer support. Excellent car

I had such a great experience with Deivis over the past week with assistant of buying my new car! He was super helpful and friendly, really put me at ease! Highly recommend

Adam great sales man looked after me very well. Nice and was really engaging with conversation and was really helpful and able to get a good car for me. Thanks

After being Contacted by Adam the sales executive for Vauxhall to discuss an opportunity to switch over to a new car. I had a great time with him discussing my options and walked away very happy with a deal for me and my family which we could be happier with.

A refreshingly straight forward no pressure experience from start to finish. Adam found me the perfect car that matched my budget, spec and affordability. No upselling or pressure, just good conversations to find the ideal solution. We went from a look around to driving away my used MG ZS within about 10 days. Adam did all the leg work as far as paper work and form filling, which made for a smooth and straight forward purchase. Car is great, packed full of spec for the price and still has over 3 and half years warranty left. I'll be returning when my wife's car is up for renewal later this year.

Owen Morgan. Purchase 10/02/2025. Adam has been awesome from start to finish. Able to answer my questions and give a balanced perspective on options and products. Would recommend drive to a friend.

From the start to completion Dan lammiman made the whole process of purchasing a car the easiest I’ve ever experienced, he went above and beyond. He’s very professional and friendly. I would recommend to all 10/10