Volkswagen Passat

My initial contact was followed up professionally, and after a quick phone call I was booked in for a test drive the very next day. Saj Patel was looking after me. A quick introductory video was sent to me, which was a nice was to meet the person you'd be working with. On the day, I was offered a range of products and options, but there was never any heavy sales pressure. In fact, on the finance side they actually managed to get me a better rate than my own broker, which worked out really well in the end. Just four days later, I picked up the car and drove away. Honestly, it was one of the easiest car-buying processes I’ve experienced. This helped as I suffer from anxiety and found Saj to be direct, helpful and had a high level of efficiency and calm about him. Even after the sale, Saj still responds to emails and offers support, which has been brilliant. Would I recommend him? Absolutely.

Quick deal at drive Leicester, same day walked out with the car I wanted, quick easy transaction good sale, dealt with Adam can't fault the service, would recommend.

I purchased a used car from this dealership this weekend and had a perfect experience from start to finish. Saj Patel was extremely knowledgeable and helpful when it came to the tech on the car 😁 and made the buying experience an extremely good one. A+++ service all round.

Me and my partner came in just to enquire about a car and ended up driving one home within 24 hours. Oliver was fantastic, friendly, helpful, and nothing was ever too much trouble. He answered all our questions clearly and gave us all the information we needed. We’ve had some bad experiences with cars in the past, so this level of service truly stood out. He even stayed behind after closing to make sure I could collect my car that day, and took the time to walk me through the features so I felt confident driving home safely. I really appreciate all his help and look forward to returning in the future. Thanks Oliver!

Recently purchased a jaguar I pace from direct drive, Leicester and I have to say that Johnny Poynton was superb throughout! Even before I saw the car in person he compiled a thorough video of the vehicle and emailed it to me so I knew exactly what it was I was going to see following my initial enquiry. All throughout the purchase he really made it effortless for me and it was smooth sailing throughout. Top man and a real pleasure.

Absolutely love my new car!! (MG3 on finance) and Suzanne was extremely helpful. She made the whole experience enjoyable and not at all stressful! Thank you Suzanne!

It was a wonderful experince purchasing our car through Drive Direct. Richard Biddle provided excellent service throughout the process, ensuring we found the perfect vehicle and the right protection packages to suit our needs. His attention to detail and genuine care made the whole experience smooth and enjoyable.

Recently purchased a jaguar I pace from direct drive, Leicester and I have to say that Johnny Poynton was superb throughout! Even before I saw the car in person he compiled a thorough video of the vehicle and emailed it to me so I knew exactly what it was I was going to see following my initial enquiry. All throughout the purchase he really made it effortless for me and it was smooth sailing throughout. Top man and a real pleasure.

Excellent customer experience from Drive Leicester. (Freeman's Common) From beginning to end, the experience was trouble free and the whole process ran smoothly. SAJ PATEL, pulled out all the stops in finding me a deal on my car. It was a total pleasure to do business with him. An absolute STAR !! Many many thanks !!

I was served by Richard, a very friendly and informative guide. He definitely gave the purchase a personal touch and helped me to get the car that I needed quickly and efficiently, always available by email and telephone. I was very happy with the service provided, and would definitely recommend DriveDirect Leicester.

Richard Biddle was professional, friendly, and took the time to explain everything clearly. He sent a custom video of the car that I went to view before hand, which was useful. Made the whole experience easy and straightforward.

I recently purchased a new vehicle from drive direct and my experience was amazing, Nigel Mavura was looking after me and he was excellent! I never once felt pressured into purchasing any car but he was always on hand to answer my questions. From start to finish was 10-10 Thank you again Nigel

Oliver was very helpful and knowledgeable once we had decided which car we would like to buy. The buying process and options were made very clear before choosing what suited us. From beginning to end we knew what was happening. We have bought our las 4 cars from Leicester and will continue to do so.

Purchased through Drive Direct in Leicester and was thoroughly impressed with the whole experience. Having been looking for a few weeks for something specific, I had experienced other dealers who could definitely learn a thing or two about how to deal with customers. Adam Smith made sure the whole process was simple and not 'salesy'. I can not fault any part of the process. The car was also prepared to a very high standard. I can not recommend Adam, or Drove Direct highly enough and will definitely use them again. Thank you Adam, first class.

Got my first car in the UK from Drive direct. Wonderful car and easy service. Saj Patel was very helpful to make our car experience a memorable one. They even repainted the back bumper which was scratched. Would recommend them.

Adam Smith was brilliant!!! He is super professional and helped me with the finance on my first car, couldn’t recommend any more highly! 100% recommend going to Adam for any help with a car purchase⭐️

From the beginning, Oliver was very helpful, friendly and knowledgable. I was in urgent need of a new car after my accident and I went for the Vauxhall mokka. Drive direct and Oliver were both informative, efficient and helped as much as they could. Will be back again when it’s time for a new car! Thank you x

Adam Smith sent me a video of the MG4, that I had been continuously looking at for ages. This kick started me into going to have a look at it and test drive. I was so impressed with Adam, and the car, no pushy salesman here! He was so friendly and efficient and made the whole process very easy. After a short delay in me being able to pay, a bank IT issue at the time, he even delivered it to me! His after sales help is excellent too! 100% recommend MG Drive, in particular, Adam. Thank you so much

My wife and I were interested in purchasing a hybrid car and as we had read good reports on MG cars we visited our local Drive. We were immediately impressed with the MG Trophy - so asked for some information. Richard Biddle from sales stepped into to give us all the information we needed to make a decision to purchase from Drive. We would like to thank Richard for passing on his unbiased and helpful knowledge - it was this that confirmed our decision to buy. We were also impressed with the overall service and facilities provided by Drive and would not hesitate to recommend Drive to our family and friends. Dave &Pauline Geary

Great customer service. Dealt with Adam, who ensured my experience of buying new car was smooth, stress free and quick. If you looking for car, definitely try Drive Direct (and ask for Adam ) Very happy customer

Dealt with Adam Smith when buying our latest Fiat 500. He made the whole process a joy. He has a great personality and sense of humour. He answered all our questions in an easy to understand manner. If you go to Direct Drive to view/buy a car then ask for Adam.

I recently purchased a car at Drive Direct and was really impressed with both the car and the excellent service I received at the dealership. Richard was very helpful in securing the right deal for me, he explained the auxiliary products clearly and honestly, and I felt that I made informed decisions in my selection. They have a good range of new & nearly new cars available and the team are friendly, helpful and professional. Thank you Richard, I highly recommend Drive Direct to anyone planning to buy a quality car.

Adam Smith has yet again exceeded our expectations! We have had many cars off him over the years and never had a problem. This time we bought a car blind, no test drive either as we knew he would have found us the perfect car. Thank you as always and we will see you again soon I’m sure!

I had a great experience with Drive Leicester. I was looked after really well by Adam Smith who created a personal video of the car.. gave me all the information I needed and made sure my purchase went really smoothly. He went above and beyond to make sure I was happy and the car was prepped to a high standard. Thoroughly recommended and after I had such a terrible experience with Premier Car Supermarket in Kettering I was pleasantly surprised with how well I was dealt with at this Dealership.